Contact & Frequently Asked Questions

FCF is invariably creative and often ingenious

Prof. Thomas Y. Levin

Princeton University
Bennett is an authority on premium travel ticketing strategies

New York Times

I trust Bennett

Bud Collins

International Tennis Hall of Fame
For people who fly up front

The Wall Street Journal

I can't say enough about Matthew

Paul Haggis

Two-Time Academy Award Winner, Best Pictures
Upgrade secrets and strategies… fly in business class for the price of coach

Condé Nast Traveler

A crucial resource… packed with insider tips

Los Angeles Times

Matthew is outstanding at what he does

Ari Fleischer

Former White House
Press Secretary;
Fleischer Sports CEO
An exclusive website… finds reduced fares and free upgrades

Four Seasons Resorts Magazine

Bennett is top-of-mind when thinking about upgrading

Tod Cohen

General Counsel and Vice President at StubHub
The best resource I know for ‘tricks’ is Matthew Bennett's First Class Flyer

The New York Times

I jumped on Bennett's Biz Class alert to Europe starting at $1,450 r/t

Lawrence Pass, MD

Heart Surgeon Nashville, TN
The insider site

Departures Magazine

Bennett's FCF is not only the most informative newsletter of its kind, but it's a genuinely fun and interesting read.

Prof. Michael Beckerman

New York University
Mr. Upgrade shares his secrets for flying first class at economy fares


Loaded with tips on flying in comfort without paying the exorbitant fares

Chicago Tribune

Specializes in finding cheaper luxury flights for executives


First Class Flyer is a must-read

Entrepreneur Magazine

Is First Class Flyer able to provide personal assistance with my specific travel requirements or with booking tickets?

First Class Flyer is designed to help value-conscious travelers discover the best little-known strategies for obtaining lower-cost First and Business Class tickets; the best 2-for-1 options; elite status upgrades and strategies; free and purchased upgrade tactics; and credit card loyalty programs.

Unfortunately, we do not have the staff requirements to assist with specific personal travel plans, nor can we book airline tickets.

Is the newsletter relevant to Canadians or overseas residents?

First Class Flyer reports on all of the major airlines and their partners with flights originating in the US. As such, the strategies described in monthly issues are specific to travel between the US and other continents, but often work equally well regardless of where travel originates. While our primary focus is travel to and from the US, our many overseas and expatriate subscribers tell us that First Class Flyer strategies are frequently applicable to other trans-continental routes.

How can I upgrade or cancel my membership?

For all your customer service requirements, please call us toll-free at (888) 980-9922, or (831) 644-9990 Monday thru Friday, 8:30 a.m. to 5 p.m. Pacific Time, or send us a message below.

How do I log in to my account?

Paid members can read current and back issues online. Simply click the Log in button on the homepage to access the Log in screen. Enter your email address and password and click the Login button.

If you encounter problems logging in, please contact customer service at (888) 980-9922, Monday thru Friday, 8:30 a.m. to 5 p.m. Pacific Time, or email us at

How can I change my email or password?

Log in, then click on “Profile” in the upper-right corner, and make changes to your member profile.

If I have trouble logging in, how do I contact you?

Please contact customer service at (888) 980-9922, Monday thru Friday, 8:30 a.m. to 5 p.m. Pacific Time, or send us a message using the form below:

Tap out a message here
or call (831) 644-9990

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