Online or On Phone: Redeeming Miles with United

Time to dispel the myth that booking over the phone is necessarily a drag or lacks rich opportunity.

You’ve been asking—so we’re delivering: Here are easy steps to booking FCF’s “sweet redeem” mileage-award alert deals that we find, starting with United and United’s partners. (Other airlines to come.)

How to book an award ticket with United miles

First, you have the option to book online or by phone, but which is best?