Time to dispel the myth that booking over the phone is necessarily a drag or lacks rich opportunity.
You have the option to book online or by phone. But which is best?
Is one method better in some cases and less so in others?
The table below lays out three scenarios where booking by phone has advantages most don’t consider.
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[["","<strong><span style=\"color: #993300;\">On the Phone: (800) 433-7300<\/span><\/strong>","<strong><span style=\"color: #6699cc;\">Online<\/span><\/strong>"],["Do I have access to upgrade award availability?","A reservationist can tell you about upgrade space on the phone, before you buy the economy ticket. This way, you can make sure before you buy that the dates and flights you want have upgrade space.","Online you can NOT check for upgrade space."],["How accurate is the data about free award ticket availability?","By calling you can be more sure that you are receiving the most accurate availability figures. Although you might want to double-check what you are being told.","Data can be inaccurate and there's no way to know when a glitch or phantom avalability is showing."],["Can I book with American partner airlines?","All American partners can be booked over the phone including Cathay Pacific and Japan Airlines to name a few which can only be booked by phone.","Some American partners can be booked online, and these are: Air Tahiti Nui, Alaska, British Airways, Cape Air, Fiji Airways, Finnair, Hawaiian, Iberia, Malaysia Airlines, Qantas, Qatar, Royal Jordanian, S7 Airlines, and SriLankan Airlines."]]