How to Score Low-Cost Upgrades, Free Upgrades, and Less Than Free Upgrades to Europe by Picking the Right Upgrade Tools

April 2010
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  • • Escape the perils of United’s recent MileagePlus devaluation.• Pay half of what your friends and family pay for premium class travel.• Take advantage of almost unbelievable award chart discrepancies.• Learn why it’s important to use the right Upgrade Mindset credit cards.• Get two tickets for less than the price of one.Many travelers—frequent and non-frequent, savvy and novice alike—make the same mistake: They search countless sites for the perfect fare. The return on their time is often modest at best.The alternative I propose today is called the Upgrade Mindset (UM), and it only requires two things:
    1. Carry the right credit card(s).
    2. Stay open-minded about booking on new sites and enrolling in new loyalty programs (because you can leverage both with the right credit cards)

Worldwide Redemption Guide: Hot Routes for Mileage Award Travel

Airline Route / Class Availability
American Dallas - Honolulu / First Plentiful both directions Dec., good both directions Aug. and Nov.
American Los Angeles - Tokyo / First Plentiful both directions May through Dec., good both directions Apr.
American Miami - London / First Plentiful both directions Nov. and Dec.
Continental Los Angeles - Honolulu / First Plentiful both directions Mar. through May, Aug. through Nov., good both directions Dec.
Continental New York - Paris / Business Plentiful both directions Mar., good both directions Sep. and Dec.
Continental New York - San Juan / Business Plentiful both directions Mar. through Oct.
Delta Atlanta - Amsterdam / Business Good both directions Aug., Nov., and Dec.
Delta Atlanta - Frankfurt / Business Plentiful both directions Mar. Apr., and Dec., good both directions May, Aug., and Nov.
Delta Los Angeles - Maui / First Plentiful both directions Mar. through May, Aug. through Dec., good both directions Jun. and Jul.
United San Francsico - Honolulu / First Plentiful both directions Mar. through Jan.
United Washington, DC - Mosow / Business Plentiful both directions Aug., Sep., Nov., and Dec, good both directions Apr., Jul., Oct., and Jan.
United Washington, DC - Munich / First Plentiful both directions Mar. through Jan.
US Airways Charlotte - London / Business Plentiful both directions Mar. and Nov., good both directions Dec.
US Airways Charlotte - Honolulu / Business Plentiful both directions May, Oct. through Dec., good both directions Mar., Apr., Jun., and Sep.
US Airways Charlotte - Rio De Janeiro / Business Plentiful both directions Apr. through Dec., good both directions Mar.
Major Credit Cards and Their Airline Point-Transfer Partners
American Express Rewards: Continental and Delta. Starwood: American, Continental*, Delta, United*, and US Airways. Diners Club: American and Delta.*Not recommended due to 2-to-1 exchange rate.

The Cart-Horse Problem

Most people put the cart before the horse, which means they focus on credit cards that offer big mileage bonus deals (not always a bad idea, as you can see on page 10), even though they haven’t thought through how and where they are going to use the miles those cards offer. What you want is the horse—the set of upgrade tools that will enable you to load up your cart. The horse is the unbelievable award chart discrepancies out there that are easy to land if you have the right credit card.

Rule #1:  Carry the Right Credit Card

Don’t use co-branded cards marketed by your preferred airline, such as United’s MileagePlus Visa, for everyday spending, because it restricts you to earning currency in only one loyalty program. It’s fine to have a Chase Ultimate Rewards card as a back-up for Amex, but not fine to use a Delta-centric card because you’ll just build up a huge SkyMiles balance. That’s a disadvantage because seats are seldom available on Delta, the program changes often (not for the better), and the miles can only be used on Delta and its partners.

The best way to play your cards is holding a hand that earns points (miles) in the card issuer’s (or partners) own currency, such as an American Express Starwood Preferred Guest Card—which has 32 transfer partners—and American Express Membership Rewards—which has 17 transfer partners.

The rule of thumb here: The less flexible you are, the better Membership Rewards is, as transfer times can be almost instantaneous and are often same-day (more on this in FCF’s September issue). The more flexible you are, the better is Starwood’s Starpoints, given the longer transfer times, as availability can change, especially on an airline that won’t hold space.

Rule #2:  Be Open-minded About Booking on New Sites Through Different Loyalty Programs

By having the right credit card you will have access to 17 to 32 mileage programs (carry and focus on both cards like I do, and the number jumps to 37) which offer:

  • A way to escape program devaluations: All your eggs aren’t in one basket.
  • Access to lucrative discrepancies: Multiple baskets to cherry-pick.
  • Full Potential: You don’t have to accept whatever your airline program offers.

The Alternative Mindset

When I travel, I begin with: A) Which airline has the best schedule and/or best seats.

B) Who are its partners, both airline and Multi-Currency Partners.

Now I know how to go about getting the schedule and/or seat that most suits the trip.

Start with the best seats and/or schedules, then work back­wards from there into Membership Rewards or Starpoints. Think about the number of options you can have, as you will often need them when booking award travel. With the 37 partners the two Amex cards offer, we’re talking most major carriers. This is how to continue the process.

Seize the Discrepancies Between Top Loyalty Programs

In the world of free mileage award travel, there is a fundamental divide in how airlines calculate the miles charged: Some carriers use a Zone Chart, others a Flight Distance Chart.

Zone Charts: A zone chart, most common among U.S. Airlines, divides the world into regions (e.g., the 48 contiguous states and Canada), with every route between two different zones costing the same number of miles.

Flight Distance Charts: A flight-distance chart is simpler in some ways: the distance between departure and arrival cities determines the miles required for a free award ticket. Asian carriers tend to gravitate to the flight-distance system, and British Airways does as well.

Now You’re Ready for  Free and Low-Cost Upgrades:

This Month Star Alliance to Europe is Under the Microscope Let’s take Business Class Chicago-Frankfurt on United as an example. Charlie—a Chase Ultimate Rewards member—pays United 115,000 miles round-trip for a free Business Class award ticket on United flights. But Sam—a Starwood and Amex Rewards card holder—redeems miles for the same United flight using All Nippon Mileage Club miles (a points-transfer partner of both cards) and pays only 68,000 miles round-trip—41% less than United charges Charlie.

That 47,000-mile reduction is the equivalent of an “almost free upgrade,” since United charges 60,000 miles for a free economy award ticket.

But you want a free upgrade, don’t you? Well, the Almost Free Upgrade (AFU) above turns into a Less than Free Upgrade (LFU) if you use Starwood Starpoints, given the 25% bonus you get for every 20,000 transferred.

In other words, while Chase Charlie transfers 60,000 Ultimate Rewards points to get a free economy ticket, Starwood Sam transfers 60,000 points to get Business Class. And Sam has 7,000 points remaining, so he paid less than Charlie, hence the LFU.

Working the System Mindset: First Class

If Chase Charlie transfers points to United miles for a First Class award, he loses even more. Staying with the same route (Chicago-Frankfurt), but in First Class, Starwood Sam (or Amex Rewards Ron) uses All Nippon, which costs 100,000 miles round-trip, 15,000 miles less than United charges for Business Class (115,000) on its own flights. That’s what Charlie is paying. Can you say, “Less than Free Upgrade?

Plus, Charlie transfers 115,000 Chase points to get a free Business ticket; Sam transfers 80,000 Starpoints to get First Class. So Sam pays less than Charlie and gets a free upgrade.

[aside headline="For FCF Subscribers Who Live Abroad (or in U.S. Cities Not in the Examples)" alignment="alignright" width="half" headline_size="default"]The article has global relevance because almost anyone can get access to All Nippon miles via a credit card transfer, book All Nippon’s mileage partners, and save on First and Business Class travel. For example, All Nippon’s United mileage award is offered from Europe to North America. Air Canada’s flight awards are offered from Europe to Canada, Lufthansa’s flight awards are also offered from Asia to Europe.[/aside]

Working the System Mindset: How to Get Two Tickets for Less than the Price of One

Chicago-Frankfurt, flying with Lufthansa in Business Class using United miles costs 140,000 miles round-trip.

But All Nippon charges only 68,000 miles round-trip for partner awards. So the cost for two Business Class tickets on Lufthansa is 136,000 miles with All Nippon. So Charlie pays 4,000 more miles for one ticket, than Sam does for two. (See chart on page 9 for more sample routes to/from the U.S., Canada, and Europe.)

You Have this Strategy Nailed, But You’re Not Going to Europe on a Star Alliance Carrier

We just gave you some fresh fish, but half of you will want to learn to fish for yourself; either way, I’m happy, just so long as they make their way to the dinner table.

Step One: Get a sense of flight schedules and the flight distances for each airline and route. That’s most easily done on a website such as ITA Software. Taking Chicago-Frankfurt and using ITA, we found that two major airlines fly daily non-stops, Lufthansa and United. Upon clicking “United” a gray box appears to the right of the screen quoting the mileage distance: 8,658 round-trip.

Step two: Determine what a flight-distance partner-award would cost with All Nippon miles (or the program at hand). Flights between 7,001 and 9,000 miles round-trip are 68,000 in Business Class and 100,000 in First Class; between 9,001 and 11,000 miles Business Class is 85,000 miles and First Class is 120,000 miles. Flights up to 14,000 miles are 90,000 in Business Class and 140,000 in First Class (see All Nippon screenshot below). For flights over 18,000 miles a zone chart is usually a better deal.

Step three: Determine what a zone award would cost with United miles (or the program at hand). Europe in Business Class is 115,000 round-trip and First Class is 160,000 on United flights. Partner flights to Europe on airlines such as Lufthansa and SWISS are 140,000 in Business Class and 220,000 in First Class. (See chart.)

SAVE WHERE AND HOW
$1,518 (71%) Ft. Lauderdale from Los Angeles First Class travel with no advance costs $626 on US Airways, compared to $2,144 on Continental.
$4,573 (66%) Johannesburg from New York Business Class travel with no advance costs $2,358 on Iberia, compared to $6,931 on Delta.(Ticketing deadline Mar. 28.)
$1,226 (48%) Vancouver from Dallas First Class travel with no advance costs $1,340 on Alaska, compared to $2,566 on American.
$3,347 (56%) Seoul from Boston Business Class travel with a three-day advance costs $2,580 on United, compared to $5,927 on Korean Air.
$4,021 (56%) Shanghai from Washington, DC Business Class travel with a three-day advance costs $3,100 on American, compared to $7,121 on United.

Step four: Compare mileage cost. See the chart below for sample routes.

Routes Offering Mileage Availability in Business Class on British Airways to London

U.S. Departure City Departure Availability Return Availability
Handful Decent Go For It Handful Decent Go For It
Atlanta Sept., Oct. Dec. Nov., Jan. to July Oct., July to Aug. June Nov. to May
Boston Oct., Aug. Nov. Dec. to July Sept., Aug. Nov. to July
Calgary Feb., June Nov., Jan. March to May Jan., April, May
Chicago Dec. April Jan. to March May., June March Dec. to Feb., April
Dallas Dec., Jan., April to June Feb., July March Jan. to June
Denver Nov., June Dec., April Jan. to March, May Dec., May Nov., April Jan. to March
Houston Sept. to Nov. April to June Dec. to March, July Sept., May, July, Aug. Nov., April, June Dec. to March
Las Vegas July Dec., May Jan. to April, June July April, May Jan. to March, June
Los Angeles Nov., Dec., April Jan. Feb., March Nov., Dec., May March Jan., Feb., April
Miami Dec. to March, Aug. April Sept., Oct., May to July Oct., Dec., Jan., March, Aug. Nov., Feb., July Sept., April to June
New York Sept., Nov., July Dec. to June Sept., Nov. Feb., July Dec., Jan., March to June
Phoenix Dec., April to July Jan. to March Dec., July Jan. to June
San Diego April Dec. Jan. to March April Jan. Feb., March
San Francisco Nov., Dec., April Feb., March Jan. Dec. April Jan. to March
Seattle Nov., Dec. April Jan. to March Nov., Dec., April Jan. Feb., March
Vancouver July Nov. to June Sept. Dec., July Nov., Jan. to June
Washington, DC Aug. Nov. Dec. to July Sept., Aug. Nov. Dec. to July
HandfulAward space is available for two people traveling on the same itinerary about 4 to 8 days during the month indicated in the chart (at time of research). Worth pursuing if youu0092re flexible.
DecentAward space is available for two people traveling on the same itinerary about 9 to 12 days during the month indicated.
Go For ItAward space is available for two people traveling on the same itinerary about 13 days or more during the month indicated.
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